Smoothbot: an AI assistant that guides visitors to a sale

Overview

Most website visitors leave without taking action — not because they aren't interested, but because nobody starts a conversation with them at the right moment. Smoothbot fixes that.

Challenge

Visitors have questions at times when no team is available to respond. Every minute of delay is a risk that the visitor drops off.

Solution

Smoothbot is trained on the website's content and tone of voice, helps visitors with their questions in real time, schedules appointments, creates tasks for the team, and actively steers toward conversion. Smoothbot doesn't just run on your website — it can also be integrated with WhatsApp: an AI assistant that answers questions right in the chat from your central knowledge base, collects details and, when needed, creates a ticket so you can follow up later — or books a call for you on the spot.

Results

• An assistant available 24/7, without extra staff
• Automatically scheduled appointments and tasks for the team
• Also available on WhatsApp — answers questions, collects details and books calls, right in the chat
• Actively steers toward conversion instead of just answering passively
• Trained specifically on the content and knowledge of each website

Conclusion

Smoothbot makes sure no visitor ever leaves unanswered again — not even at 2 a.m.